Future Plans

1. Our Vision for the Future

We are committed to the continuous growth and development of our store, with a clear focus on improving product offerings, service quality, and overall customer experience through our website.

Our future plans are centered on creating a more complete, reliable, and user-friendly shopping experience while maintaining a strong focus on functionality, comfort, and everyday usability.

2. Product Development and Expansion

Based on our core product categories, we plan to further expand and refine our offerings to better meet customer needs.

• Display Cabinets
  We aim to introduce additional designs that support flexible storage, space efficiency, and modern home organization. Future selections will focus on adaptable sizes and practical layouts suitable for a wide range of living spaces.
• Loveseats
  Our future loveseat collections will emphasize comfort, space-conscious design, and versatility. We plan to explore more styles and configurations to accommodate different room sizes and seating preferences.
• Recliner Chairs
  We plan to enhance our recliner chair selection with improved ergonomic designs and features focused on relaxation and daily comfort, while maintaining ease of use and durability.

Each expansion will prioritize quality, practicality, and consistency with our existing product standards.

3. Service and Experience Improvements

In addition to product development, we are focused on improving service processes across our website, including:

• Clearer product information and visuals
• Streamlined ordering and checkout experiences
• Enhanced delivery coordination
• More responsive post-purchase support

Our goal is to ensure that every interaction—from browsing to after-sales service—is smooth, transparent, and dependable.

4. Long-Term Commitment

We view long-term growth as a balance between product quality, responsible operations, and customer trust.
Future initiatives will be guided by:

• Continuous evaluation of customer feedback
• Ongoing improvement of operational efficiency
• Responsible sourcing and thoughtful product selection
• Consistency in service standards

We remain committed to evolving responsibly while staying aligned with the practical needs of our customers.

5. Contact Information

Email: orderstatus@sereneix.com
Phone: +65 (848) 73638
Address: 80 KIM SENG ROAD #30-01, SINGAPORE 239426, SINGAPORE
Customer Service Hours: Monday to Friday, 9:30 AM – 4:30 PM (Business Days)
Delivery Area: United States