About Us
1. Who We Are
We are a furniture-focused store dedicated to offering thoughtfully designed home furnishings through our website.
Our goal is to help customers create comfortable, functional, and well-organized living spaces with carefully selected products that balance practicality and style.
We place strong emphasis on product quality, user experience, and reliable service, ensuring that every purchase meets everyday living needs.
2. Our Product Selection
Our store offers a curated range of furniture designed to support both comfort and organization within the home.
The primary product categories available on our website include:
- Display Cabinets
Designed to help organize, store, and showcase household items while maintaining a clean and structured living environment. - Loveseats
Compact seating solutions ideal for smaller spaces, shared living areas, or as complementary seating in living rooms and lounges. - Recliner Chairs
Comfort-oriented seating options designed to support relaxation, featuring ergonomic structures suitable for daily use.
Each product category is selected with attention to durability, functionality, and adaptability to a variety of interior layouts.
3. Our Approach
We focus on providing:
- Carefully selected furniture options
- Clear product descriptions and visuals
- Straightforward ordering and payment processes
- Reliable delivery and post-purchase support
Our website is designed to make browsing and purchasing simple, transparent, and accessible for all customers.
4. Commitment to Customers
Customer satisfaction is central to everything we do.
We are committed to:
- Clear communication
- Consistent service standards
- Responsive customer support
- Continuous improvement based on customer needs
From browsing to delivery and beyond, we aim to provide a dependable and positive experience.
5. Contact Information
Email: orderstatus@sereneix.com
Phone: +65 (848) 73638
Address: 80 KIM SENG ROAD #30-01, SINGAPORE 239426, SINGAPORE
Customer Service Hours: Monday to Friday, 9:30 AM – 4:30 PM (Business Days)
Delivery Area: United States